Rave Reviews!

The following are some of the comments we have received from our Patient Satisfaction Surveys from our various locations. We ask all of our families to complete these surveys and to give us feedback in order to ensure that we remain responsive to patient/family needs:

View the Kid's Corner poster (PowerPoint, 3.55MB)

• “Our physical therapist is excellent.  My son loves to work with her.  She is very encouraging, caring and always explains his strengths and weaknesses to me.  She offers activities for us to do at home.” – Fanwood Plaza
• “I think that our occupational therapist is an exceptional therapist.  She is very knowledgeable and has created a wonderful relationship with my son.  She is also very good at easing parents’ concerns.  She is truly an asset to your organization” – Hamilton
• “Our session with the doctor went really well.  The doctor spoke in clear, easy to understand language directly to my teenaged daughter.”– Mountainside
• “Each individual we interacted with was courteous, patient and thorough in handling all directions, questions and explanations.  Their clarity put me at ease and made a potentially stressful or overwhelming experience easily manageable.” – Stevens Road, Toms River
• “Our speech therapist spent a very long time evaluating our children.  She was very professional, warm and caring.  She did a good job.  We were very impressed with her so early in the morning.” Main Street, Tom River
• “As always, Children’s Specialized Hospital makes you feel comfortable even when times are stressful and children are so sick.  Keep up the great work.” – Stevens Road, Toms River
• “Having the computer/toy area for siblings is great – very helpful while waiting during therapy sessions.” – Mountainside
• “Our therapist is wonderful – my son looks forward to meeting with her.  She has such creative ways to help him.  She is very responsive to any concerns or questions I have.  She always takes the extra time to speak with me via phone when needed.” – Mountainside
• “I can’t say enough wonderful things about Children’s Specialized Hospital.  Everyone is so kind and appears to be happy to be there.  It’s very nice to feel that warmth and welcome.” - Mountainside
• “The woman who helped me set up the appointment was extremely helpful with the issue of insurance.  She went so far as to call my insurance company and gave them the info directly needed to get the visit covered.” – Mountainside
• “Our doctor was wonderful, I never felt rushed.” – Mountainside
• “Your insurance coordinator was great – she gave me specifics on insurance coverage, set my mind at ease that my policy was accepted and gave me an idea of my copay.  She also returned my phone call very quickly.” - Hamilton
• “We are very happy with our experiences at Children’s Specialized Hospital.  Our son looks forward to coming for occupational therapy.” – Stevens Road, Toms River
• “I would definitely recommend this place to anyone that needed any of your services and I hope to continue to be able to use them for as long as my son needs them.” – Stevens Road, Toms River
• To you All, Adrianna came to you [in October, 2001] without speaking. She was also drooling (with matching bibs) and banging her head. She is leaving holding her head high, with a big permanent smile, AND TALKING HER HEAD OFF! Thank you and God Bless You! - Fanwood School
• "I did not get the woman's name who worked at the front desk but she was very nice and knowledgeable. She even noticed that we were running late and told us she would have our receipt for co-pay ready before we left so that we didn't have to wait! Excellent!" - Mountainside
• "Linda in the physical therapy department was excellent. Very informative and excellent with teaching what I need to work on." - Mountainside
• "In this trying time in our lives, we have felt accepted by your staff. They empathized with our problem and reassured us of solutions!" - Mountainside
• "My immediate feeling was confidence in the staff's knowledge of their jobs. That led to a feeling of security. Your phenomenal reputation has been proven to us!" - Mountainside
• "We love our son's therapist. His speech therapist skills are excellent." - Mountainside
• "Children's Specialized Hospital is an excellent hospital. They have continued in their professionalism from the beginning to this point in time." - Mountainside